Code of Conduct

Fingerlakes Mall is committed to providing an enjoyable shopping experience for our customers. When visiting, please be aware of and follow our Codes of Conduct. Any violations can result in expulsion from the property in addition to any other legal remedies that Mall Management may choose to exercise.


  • Any conduct that is disorderly, disruptive, or interferes with the safety and well-being any of our businesses or guests is prohibited. These include, but are not limited to:

    • Running, horseplay, spitting, throwing objects or any other disorderly conduct 

    • Using loud and/or offensive language, offensive gestures, or racial, religious, gender, or ethnic slurs

    • Intimidating behavior by individuals or groups

    • Loitering, blocking storefronts or walkways

    • Picketing, demonstrating, protesting or petitioning or other activities that hinder or prevent shopping activity or disrupt businesses

  • Bicycles, skateboards, roller skates/blades, heelys and other personal transportation devices are prohibited within the mall.

  • Walking through planters, walking on brick borders surrounding planters or fountains, or reaching into fountains is prohibited. 

  • Violence, threats of violence, fighting, physical abuse or hostility of any kind is grounds for removal from the property and possible banishment from the mall for a period of time.

  • Engagement in any sexual activity including, but not limited to, using sexually explicit language, engaging in sexual conduct or engaging in excessive displays of affection are prohibited.

  • Anyone found consuming alcohol, or found to be inebriated or intoxicated or under the influence of any illegal substance will be asked to leave the property immediately.

  • Smoking of any kind including electronic and vapor smoking devices is prohibited within the building. Smoking is allowed outside, 10 feet away from the building.



  • Distribution of any flyers, handbills, leaflets or other marketing materials requires prior consent of Mall Management. Any items found throughout the mall without this consent will be removed.

  • All sales outside of tenant stores must be pre-approved and have proper paperwork on file with the Fingerlakes Mall Office. 


Violations of the Law

  • Violation of any local, state or federal law is prohibited. This includes, but is not limited to:

    • Property damage, defacing or damaging of personal property, graffiti​

    • Possession of any type of weapon except those carried by authorized law enforcement or security personnel in the performance of their duties.



  • All guests must wear appropriate attire including shirts and shoes.

  • Clothing with obscene language or gestures is prohibited.

  • Masks that cover the entire face, such as ski masks or Halloween masks, are prohibited.

  • At this time, all customers, employees and tenants are required to wear appropriate face masks as required by current New York State Covid-19 regulations.



  • Children 12 years or younger must be accompanied by a responsible adult at all times.



  • The parking area is private property and is intended for the use of mall guests, tenants, and employees. Vehicles must park in designated spaces. Violators are subject to tickets and/or towing at the owner's expense. Overnight parking is not permitted without prior approval from Mall Management.


Dogs/Service Animals

  • Only Service Dogs, dogs of mall tenants, and those only going to and from a mall tenant are allowed. 

  • Dogs must be leashed or in a carrier, and under the owner's supervision at all times. Leashes should be no longer than 6 feet.

  • Dogs must be in compliance with all laws including licensing and vaccinations.

  • Dogs must be taken outside to urinate/defecate, and owners must clean up and properly dispose of defecation.

  • If an accident occurs inside the building, the owner is responsible for providing their own materials to clean up the mess.

  • Dogs must not cause any disturbances such as loud barking, aggresiveness, being destructive or intimidating other guests or dogs.

  • Violation of any of these rules will result in immediate expulsion of the dog and owner.

Fingerlakes Mall  

1579 Clark Street Rd

PO Box 7128

Auburn, NY 13022

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      Telephone : ​315-255-1188

                 Fax : 315-255-1005​

Mall Security: 315-374-6297